VISION

To help hospitality companies to deliver their product and service with the highest consistent quality possible. This is the Consos constitution that embodies the passions, purposes, goals, principles and beliefs that move the company forward. Consos believes that this constitution is the base of fundamental principles for running a hospitality business.

PHILOSOPHY

Consos believes that those six components are the standard to deliver exceptional customer experiences. A well-structured internal (employees) and external (guests) communication is key to avoid misunderstandings. This will result in an increase in the overall satisfaction of the firm. The vision, direction and (short-term) goals should be clear and well organized for every stakeholder of the company. A strong, reliable and efficient business network is needed to reduce cost and increase the profitability of the firm. The service is the most important part of the hospitality business. The service should be in line with the firm’s strategy. It should constantly be reviewed and improved to gain the highest level of quality. A clear overview will give more insight of how the operation is running and were the pitfalls of the firm are. Finally, will a strong business structure help the firm to have a reliable and consistent product for the future.

GOAL

A consult of Consos will optimize your firm’s profitability, internal and external satisfaction. Consos will focus with an objective perspective on the following parts to increase your firm’s profitability: Decrease Fixed & Variable costs Review operations efficiency Review supplier deals Review distribution deals Review staff efficiency Review real estate contract Increase revenue Review operational selling strategy Review target market Review marketing strategy Review business structure

HISTORY

Oscar Steginga saw the need of delivering a high and consistent quality product and service in this constantly changing economic environment. He felt the need to start his own company Consos in January 2011 to guide hospitality business companies in the correct way in these constantly changing markets. Oscar Steginga is well experienced and trained in the hospitality branch for many years. He worked and trained several (inter)national well-known companies during and after his study at the Hotelschool The Hague in the Netherlands.

Our clients say...

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam varius sapien at dolor sagittis vel suscipit arcu auctor. Mauris ullamcorper commodo libero, eget rutrum est tincidunt sit amet. Lorem ipsum dolor sit amet, consectetur elit. ”—John Smith

Monday—Thursday: 4.00 pm—11.00 pm | Friday—Sunday: 4.00 pm—2.00 am

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